Privacy Policy

1. GENERAL

This Privacy Policy applies to the personal data (the “Data”) that we collect from you for the purpose of providing you with the products and services we offer.

By using our site or by communicating your Data to us when requesting information or commercial offers, directly or with our partners, you accept the practices described in this Privacy Policy. If you do not accept the provisions of this policy, please do not use our site and do not communicate your Data to us. In this case, you nevertheless agree not to benefit from all the services and other advantages offered by Programmads.

2. CONTACT DETAILS OF THE CONTROLLER

The SRL Programmads (hereafter: “Programmads”) whose registered office is established Avenue Louise 523 in 1050 BRUSSELS (Belgium) and registered with the Crossroads Bank for Enterprises under the number (BE) 0840.247.256, is responsible for the processing of personal data that you provide to us directly via our programmads.com as well as via the platforms and other IT tools made available to you by Programmads, directly when contacting Programmads or indirectly via a request for an offer from a partner.

3. WHAT DATA DO WE COLLECT, FOR WHAT PURPOSE AND ON WHAT LEGAL BASIS?

This is the Data that you communicate to us on the one hand through the forms offered on the programmads.com website and on the other hand through cookies deposited by us or more generally by third party services.

3.1 Contact Request Form

The purpose of this form, available via the link https://www.programmads.com/company/ is to allow you to contact us in order to benefit from a demonstration of our tool or a question you might have. We will only use the Data from this form for the purposes of your request and for the time necessary to provide adequate answers.

The legal basis on which this processing is based is the execution of a pre-contractual measure.

3.2 Cookie Management

This website uses cookies.

A cookie is a small file that is distributed with the pages of a website and stored by the browser on the hard drive of your computer, tablet or phone. The information it contains can be sent back to the site’s servers during a subsequent visit and thus allow the author of this site to establish a trace of the Internet user’s activity.

It should be noted that behind the term “cookies” we also consider any other technical tracing process such as “scripts” in general. A script is a piece of programming code used to make a website work interactively. Finally, “web beacons” or “pixel tags” or “social media cookies” are also cookies.

Cookies allow to personalize the content and to offer functionalities necessary for the proper functioning of a website such as the control of a shopping cart or the memorization of a language choice for example. Some Cookies may be placed or controlled by third parties (partners or subcontractors) for marketing targeting purposes.

3.2.1. Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

3.2.2. Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

3.2.3. Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies then some or all of these services may not function properly.

The legal basis for this processing is your consent.

When you give your consent to all cookies, the following cookies may be set:

Cookie declaration last updated on 01/12/21 by Cookiepro:

Preferences

Name
_hjIncludedInSample
Category
Performance Cookies
Description
This cookie is associated with web analytics functionality and services from Hot Jar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.

Name
_gat_UA-116563044-1
Category
Performance Cookies
Description
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

Name
_gid
Category
Performance Cookies
Description
This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.

Name
_gat_UA-116563044-2
Category
Performance Cookies
Description
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

Name
_hjid
Category
Performance Cookies
Description
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

  • Name
    _ga
    Category
    Performance Cookies
    Description
    This cookie name is asssociated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

Targeting

  • Name
    __stid
    Category
    Targeting Cookies
    Description
    Randomly generated unique identifier – used for interest profiling for advertising

Functional

  • Name
    __unam
    Category
    Functional Cookies
    Description
    This cookie is usually associated with the ShareThis social sharing widget placed in a site to enable sharing of content across various social networks. It counts clicks and shares of a page.

4. HOW LONG DO WE KEEP YOUR DATA?

We will retain your Data for the period of time necessary for the purposes for which it was collected and in accordance with applicable law.

5. TO WHOM CAN YOUR DATA BE TRANSMITTED?

Your Data may be communicated to other companies belonging to Programmads or to the VIRTUOLOGY SA Group on which Programmads depends for the aforementioned purposes.

As part of the performance of our services, in particular for marketing purposes, we may subcontract, in whole or in part, some of our tasks to technical subcontractors who are bound to us by contract.

Programmads requires its subcontractors to comply with data protection legislation and to provide sufficient guarantees that appropriate technical and organisational measures have been implemented so that the processing meets the requirements of applicable data protection legislation and guarantees the protection of your rights.

We do not sell or otherwise disclose the Data we collect about you to third parties.

In certain circumstances, our website and applications will provide you with plug-ins from different social networks. If you choose to interact with a social network site such as Facebook, LinkedIn or Twitter, your activity on our site or through our applications will also be accessible on that social network. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal information, your rights and how you can obtain satisfactory privacy settings.

6. WHAT ARE YOUR RIGHTS?

  • Right of access: you have the right to consult your Data at any time and free of charge,
  • Right to rectification: you have the right to demand that incorrect Data be corrected and that inappropriate or needless Data be deleted. We draw your attention to the fact that you are at all times obliged to check the accuracy of the Data you provide us with.
  • Right to erasure: when you no longer wish your Data to be processed and you are in a position to request the right to erase, we will then delete your Data from our database.
  • Right to Portability: where appropriate, you will also have the right to portability of your Data in accordance with applicable data protection legislation.
  • Right to object: you have a right to object to any use of your Data for prospecting purposes.
  • Right to restriction of processing: finally, you have the right to obtain from Programmads the restriction of the processing of your Data, in accordance with the applicable Data protection legislation.

7. HOW TO ASSERT YOUR RIGHTS?

By sending an email to tech@programmads.com or a letter to the head office of

Programmads

Avenue Louise, 523 – 5th Floor – 1050

1050 Bruxelles

Belgium

You can also contact our Data Protection Officer (DPO) by email at DPO@VIRTUOLOGY.COM or by post at

GDPR Agency

Chemin du Cyclotron, 6

1348 Louvain-la-Neuve

Belgium

8. WHAT HAPPENS IN THE EVENT OF A DISPUTE?

If you believe that we are in breach of any of our legal and/or contractual obligations, we invite you to contact us by email at tech@programmads.com. We will do our utmost to ensure you a follow-up as soon as possible.

Any claim, complaint or grievance is addressed to the address of the Programmads head office.

If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority in your country, a list of which is available here:  

https://edpb.europa.eu/about-edpb/board/members_en

You can also contact the Belgian supervisory authority on which Programmads (lead supervisory authority) depends:

DATA PROTECTION AUTHORITY

Rue de la Presse 35

1000 Brussels

Mail : CONTACT@APD-GBA.BE

9. INFORMATION CONCERNING CHILDREN

As a general rule, we do not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from children under the age of 13, we will take steps to delete the information as soon as possible, unless we are required by law to retain it.

When we know that a child is over 13 but is considered a minor under applicable law, we will obtain parental/guardian consent before using that child’s personal information.

10. LINKS TO OTHER WEBSITES AND SERVICES

Our sites may contain links to third party sites, and some of our services give you access to third party services (such as social networking sites).

We have no control over how third party sites and services treat your personal information. We do not audit third party sites and services, and we are not responsible for those third party sites and services or their privacy practices. Please read the privacy statements of any third party sites or services you access from our sites or services.

11. SECURITY

We have developed technically and organizationally appropriate security rules to prevent the destruction, loss, falsification, alteration, unauthorized access, accidental disclosure to third parties and any other unauthorized processing of Data.

12. LIMITATION OF LIABILITY CLAUSE

Programmads liability shall be limited to direct damages, to the exclusion of any indirect damages. Programmads will never be held liable for damages deemed indirect such as, without this list being exhaustive, loss of Data, financial or commercial prejudice, loss of profits, increase in overheads, disruption of planning.

In addition, Programmads cannot be held liable for any damage resulting from illegitimate manipulation of Data by third parties (Data theft, viruses, phishing or other computer offences).

We would also like to point out that links to the Website may contain hypertext links and other references to other sites that we do not manage or control and to which the present provisions do not apply. We are not responsible for the content of these websites nor for the offers, products and services offered by them. We therefore recommend that you carefully read the privacy protection rules of each site you visit, as these rules may differ from these terms and conditions.

13. APPLICABLE LAW AND JURISDICTION

These provisions shall be governed, interpreted and executed in accordance with Belgian law, the only applicable law, in the event of a dispute.

Any dispute that cannot be settled amicably within a period not exceeding one month from its occurrence, this period may be extended by mutual agreement, may be brought by the most diligent party before the French-speaking Courts and Tribunals of the judicial district of Brussels, which shall have sole jurisdiction.

14. DATE OF ENTRY INTO FORCE

This policy was created and came into force on 01.12.2021. We reserve the right, at our sole discretion, to change, modify, add or remove portions of this policy at any time.

15. TRANSLATION

The parties acknowledge that the translation of the above provisions into English is for clarification purposes only and that, notwithstanding the accuracy of the translation, the basic text has been drafted in French and that this language takes precedence for the interpretation or scope of words, terms and/or expressions and of the entire text.