Legal notices, privacy & security

Updated on: 07.10.2024

Terms of use for the website of Programmads
These terms of use apply to the website of Programmads (hereafter referred to as the “Site”).
By using our Site, you agree to the following terms: Programmads operates the following domain name: www.programmads.com

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Copyright and intellectual property

The content on our site is the intellectual property of Programmads. Without permission, this content may not be copied, reproduced, republished, publicly displayed, encoded, translated, transmitted, or otherwise distributed (including through "mirroring") on any other computer, server, website, or any other means of publication or distribution for commercial purposes.

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Information accuracy

Our site is intended for European countries. The information on our site is generally valid only in this territory. We strive to keep our Site’s information up-to-date and to correct any errors as quickly as possible. However, we cannot be held responsible for any claims or financial losses resulting from the content on our Site. We may modify our Site’s content at any time without prior notice.

Copyright © 2024 Programmads. All rights reserved.
Programmads, Boulevard du Souverain 25, 1170 Watermael-Boitsfort — Belgium

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Privacy & security

We respect your privacy and strive to protect your data. Below, you will find details about the data we collect, how we use it, your rights, who has access to your data, and how long it is retained.

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Data collected by Programmads

If you purchase a product, sign up for our newsletter, connect to our services, contact us (whether through social media or otherwise), participate in an online survey, or otherwise interact with Programmads, we may collect various data, including:

• Contact details, such as your name, address, phone number, email address, or other data like your company’s name, address and VAT number
• Account data, such as your email address and account status
• Payment data, such as billing address and payment method
• Transaction data on the purchase of Programmads products and services
• Other data you provide, including communication content with Programmads, interactions with customer service, and social media contacts

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Contact by phone

If your phone number is in our customer database, our staff may automatically see your customer details, enabling faster and more efficient service. During a conversation, we may add notes to your personal data for follow-up purposes. We do not record phone calls.

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Newsletters and emails

We send various types of emails, including those related to purchases you’ve made or responses to questions.
Additionally, we send general emails ("newsletters") only if you’ve opted in. When you subscribe to one of our newsletters, we only save the data needed to identify you. If you no longer wish to receive our newsletters, you may unsubscribe online.

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Social media

We use social media to keep you informed about our products and offers. Based on your interests, we may use cookies to show you relevant ads.

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Cookies and other technologies

Our sites, online services, interactive applications, emails, and advertisements may use cookies and other technologies like pixel tags and web beacons. When you complete a form on our site, we automatically record your IP address (the internet identification number of your computer or mobile device) to optimize site security and prevent spam.

Cookies are small text files (sometimes temporary) that are helpful both for you and for us. Accepting cookies is necessary for optimal site usage.

• Functional cookies ensure that you don’t need to enter or upload the same information every time you return to our site. 
• Analytical cookies show us how you use our site, helping us improve and simplify processes.
• Marketing cookies personalize your experience, allowing us to send you relevant offers, like personalized newsletters or social media ads.

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Deleting or disabling cookies

Want to disable or delete cookies? Keep in mind that this may impact the proper functioning of our site. Instructions for different browsers:

• Chrome
• Firefox
• Internet Explorer
• Edge
• Safari (iOS)
• Safari (macOS)
• Others

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Your rights (and ours)

What is the “legal basis” for using your data?
Under data protection legislation, we must state the "legal basis" for using your data. We need your data due to contractual agreements between you and Programmads, such as purchasing a product or service.

This includes:

• Preparing quotes
• Confirming an order
• Providing contractually required information about the service

We may also use your data based on a “legitimate interest,” meaning we want to offer all our customers the best possible, personalized service. This applies, for example, to surveys, customer service contact, site visits, newsletters, emails, personal advice, and social media interactions.

We may also be legally required to use your data, particularly if we suspect fraud.

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Who has access to your data?

Within Programmads, certain employees have access to your data. Our staff do everything possible to respect your privacy.
In some cases, we also share your data with other parties:

• Partners: when you purchase a product or a service, your data is shared with our partners.
• Subcontractors: when we send you marketing information, we often work with a processing company.
• Data management platforms, advertising agencies, media and research firms: occasionally, we work with external companies to help us. In these cases, we provide access to site statistics and social media accounts.

Note: The parties with access to your data may only use it to provide a service on behalf of Programmads. Your data will never be sold to third parties.

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Where do we store your data?

Your data may be stored in:

• Paper archives: financial transaction records (e.g., invoices) are stored both digitally and on paper for at least ten years. These archives are securely stored.
• Digital storage: we store your data in databases with strict security measures, typically within the European Union. When customer data is transmitted to non-EU countries, we ensure adequate privacy protection.

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How long do we store your data?

The duration for which we retain your data depends on our relationship with you:

• If you purchase a product or service: we do not delete your data from our database for security reasons.
• If you request information: if you haven't yet purchased from us and request information, we record you in our database. If we have no further contact within ten years, we delete your data.
• If you’re subscribed to our newsletter: we retain your data as long as you are subscribed. You may unsubscribe anytime.
• If you apply for a job: we retain your data during the recruitment process, deleting it one month after its conclusion unless you permit us to keep it longer.

Billing, payment and order information is retained for ten years to comply with tax obligations.

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What are your rights?

You remain in control of your data. You may contact us at any time to:

• Access the data we hold about you
• Correct your data if it’s inaccurate
• Request the deletion of your data
• Restrict the use of your data
• Manage your preferences for the emails you receive from us

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Privacy questions

Do you have a question or complaint regarding your personal data? Please contact us by mail at Boulevard du Souverain 25, 1170 Watermael-Boitsfort — Belgium or by email at hello@programmads.com.

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Programmads
Address: Boulevard du Souverain 25, 1170 Watermael-Boitsfort — Belgium
Email : hello@programmads.com